WebDec 20, 2024 · Business reporters. TSB has been fined nearly £49m for an IT meltdown in 2024 that caused chaos and left its customers unable to access online accounts for several weeks. The UK's financial ... WebJun 28, 2024 · TSB sought to build a technology system that handles customer requests seamlessly across disparate systems. If a problem should arise, the system is able to surface it immediately for resolution.
TSB lacked common sense before IT meltdown, says report
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Lessons from the TSB failure: a perfect storm of waterfall failures
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